Start a Return

At DressPro Duffel, you are entitled to a 30-day money-back guarantee, instead of the standard 14-day cooling-off period. This means that you can contact us within 30 days of receiving your product to arrange a return and receive a refund.

Do you have photos you'd like to include with your return to clarify the issue? Please attach them here.

Return Shipping and Processing

Once you have received the return label, you can drop off the package with the return
label at a local postal point. The package will then be sent to our warehouse. Once we have received the package, it may take up to 10 business days to process your return.

Refunds

If your return is approved and meets all return conditions,
you will receive your refund within 2 business days via the original payment method.

Return Conditions

    The product and its packaging must be completely undamaged and free from signs of use, such as scratches or stains.

  • If the product is damaged, or if the packaging is more damaged than necessary to test the product, we reserve the right to charge you for the depreciation in the product’s value.

At DressPro Duffel, we strive to ensure your satisfaction and stand behind the quality of our products. If you have any questions about our Returns and Refunds Policy, please feel free to contact us. Your satisfaction is our priority.